A few decades ago, enterprises banked upon touch points like face-to-face, telephonic and postal services for customer interaction. Today, customers care centers serve customers not only through telephonic connection, but… Read more »
The development of any nation now strongly depends upon how the information resources of the world can be made available to a larger population through access to the Internet. Developing… Read more »
One of the most vital aspects of any business today is a transformative Customer Experience. Imagine a customer walking into a shop or a showroom to buy a product, many… Read more »
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