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Claude Houbart-Santini is Customer Training Offer Manager, in Global Field Services – Energy & Partner LoB. She graduated from Sciences Po Lyon and has an MSC from EM LYON. She started her career creating learning games for Banque de France, which impassioned her and lead her into the training world. She worked for the Serious Game company and joined AREVA T&D to set up their e-Learning offer for customers. At Schneider Electric she led major internal e-Learning projects before taking charge of the customer training offer management. She defines with her team digital and non-digital training solutions for Schneider Electric’s customers, delivered by our 61 training centers worldwide.